JPMorgan Chase Refuses To Reimburse Customer After Bank’s Employee Steals $30,000 From Account: Report

JPMorgan Chase refused to reimburse a customer for more than a year after the bank’s own employee drained $30,000 from the account, according to a new report.

Criminal warrants show former Chase employee Robert Murphy allegedly initiated a massive, fraudulent wire transfer, reports the ABC-affiliated news station WSB-TV.

Murphy, who was an investment advisor at Chase, is accused of initiating the illicit transfer at a Chase branch in Atlanta in 2021. He’s now been charged with identity theft, fraud and computer theft.

“Criminal warrants say it was Robert Murphy who initiated that wire transfer. The warrants charge that the money was sent to a bank account owned and controlled by a family member of Murphy’s friend and business partner.

The warrants also say Murphy accessed the Lee’s bank account 26 times, even though they never communicated with him about the account.”

Victims Justin Lee and his wife Suzanne say the bank repeatedly refused to reimburse, and they nearly gave up.

Chase then returned the stolen $30,000 after WSB-TV’s investigation brought attention to the case.

The Lees have also signed a confidentiality agreement with the bank.

Murphy continued to work at Chase until 2022, and worked as a broker and investment advisor at INVESCO until March of this year.

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